This policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website, and the website owners. Furthermore, the way this website processes, stores, and protects user data and information is detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with applicable data protection laws in the United Kingdom, the European Union (GDPR), and the United States.
Whilst using our website, software applications, or services, you may be required to provide personal information (name, address, email, phone number, etc.). We will use this information to administer our website, applications, client databases, and marketing material.
We will ensure that all personal information supplied is held securely in accordance with GDPR and other applicable privacy laws. Further, by providing telephone and email details, you consent to Maintain Reliability Ltd contacting you using that method.
You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us at info@maintainreliability.com
Maintain Reliability Ltd collects information in two possible ways:
Directly Provided Data
When you sign up on our site or communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time in order for us to receive it.
User Authorised Data
Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.
Maintain Reliability Ltd will not retain your personal information longer than necessary.
We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the services to you, or (in the case of any contact you may have with our customer care team) for as long as is necessary to provide support-related reporting and trend analysis only.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required.
Maintain Reliability Ltd will not sell or rent your personally identifiable information, gathered as a result of filling out the site registration form, to anyone.
We understand that you trust us with your personal information, and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
You can verify the details you have submitted to Maintain Reliability Ltd by contacting our team. Our security procedures mean that we may request proof of identity before revealing information.
You can contact us to change, correct, or delete your personal information at any time.
You can unsubscribe from receiving marketing emails by clicking the “unsubscribe” link at the bottom of any email.
You can request a readable copy of the personal data we hold on you at any time by emailing info@maintainreliability.com
This website includes embedded video content provided by YouTube. YouTube may collect usage data and set cookies when a video is loaded or played. Where possible, we use YouTube’s privacy-enhanced mode to limit cookie use until playback begins.
Data collected by YouTube is processed in accordance with Google’s Privacy Policy:
https://policies.google.com/privacy
We are constantly reviewing how we process and protect data. Therefore, changes to this policy may occur at any time. We will endeavour to publicise any changes.
